IMPLEMENTASI ENTERPRISE RESOURCES PLANNING (ERP) PADA LEMBAGA KEUANGAN MIKRO SYARIAH

Abstract

Technological developments in the financial industry or financial
technology require Islamic microfinance institutions to be able to adapt and use
technological developments in order to remain competitive with other financial
institutions. This study analyzes how the implementation of Enterprise Resources
Planning carried out at the Islamic microfinance institution KSPSS BMT BUS in
integrating and automating all business processes that occur at the Islamic
microfinance institution. This research method is carried out with descriptive
qualitative methods by conducting Value Chain analysis and SWOT analysis.
From the research results, it can be concluded that the research results show that
the implementation process carried out has several shortcomings, namely high
costs, the implementation process that takes a long time, a limited nominal
transaction, an open security system, and dependence on the network. However,
on the other side of this process, there are also advantages, namely an integrated
system of all branches, faster transaction processing, increased company revenue
and a wider partner network.